Mission Statement
Our Vision
To bring honour, integrity and creativity to all of our relationships with both employees and customers.
Our Mission
To virtualize every support representative and IT professional worldwide.
Our Core Values
Practice Good Stewardship - Be faithful and diligent with the responsibilities we have been given
Practice Humility - acknowledge that our success is rooted outside ourselves
Exercise Self-Control - Use wisdom and discretion in all words and conduct
Accept Responsibility - Take ownership of problems; solutions will never be found in placing blame
Share the Merit - Acknowledge all those whose contributions have played a part in our success
Be Respectful - Treat every person with dignity, regardless of status or company affiliation
Work for the Team - Individual success only counts if it makes the company successful also
Uphold Leadership - Successful leaders serve those who work for them, while setting the standard for our values
Act with Integrity - Protect the trust others have placed in us
Stay Customer-Focused - The goals of our customers are also our goals
Be Accountable - Remember that others rely on you to do your part, as much as you rely on them
Honesty Above All - Speak only the truth regardless of who, what, when, or where
Remember Compassion - When resolving issues with one another, begin by placing yourself in their shoes
Help Others - Bring the same determination to the realization of others' goals as you do to your own